Product Policy

Due to health/hygiene regulations makeupbysholaa has put into place a strict no refund or return policy on all product purchases through our website and social media. Please take this into consideration before purchasing.

All product is hand checked to make sure all lashes posted are in a sellable condition. All orders will be marked off as groomed and fit to sell before dispatch. 

In event that your item is “Faulty” you should contact through email immediately and the product must remain worn, used or modified in any way. 

All solutions are at the discrepancy of makeupbysholaa  

Orders are shipped via Royal Mail and we aim to process orders the same working day to ensure all orders are received within your shipping timescale. However we do not take responsibility for delayed shipping due to COVID or missed parcels due to no one being home.